About Us

What we’re about

The most comprehensive repairs available at Compu-Care. Any device, mobile, tablet or laptop can be repaired or upgraded by us, learn more about us and see why we are the best choice for device repairs and upgrades.

Professional Device Repair Technicians

The Very Best in Electronic Device Repairs

A professional technician will test and diagnose the issue after receiving your faulty device and will immediately begin repairing/replacing what needs to be. Once it has been repaired we will return the device back to you in a fully insured package.

Quick & Easy Repairs

Most Repairs Returned Within 24 Hours

We know your device is important to you, so for this reason we aim to get your device back to you within 24 hours of us receiving your device.
We prefer our customer book the appointment and as soon as the confirmation done we keep ready the stock, parts and other required arrangement against the problem described by customer in appointment form.

How it Works

Our Quick & Easy 3 Stages Process

Send Us Your Device

Once you have selected a service you require and have completed checkout. Securely package your device in an insured box and send to the address shown in your invoice.

We’ll Get to Works

Then, once we receive your package a professional technician will begin diagnosing the issues. Once the repair has been completed your package will be mailed back to you.

Return Back to You

When all the necessery repairs/replacements have been made, we then package your device(s) in an insured package and aim to get it with you the very next day!

Don’t be afraid to ask!

Frequently Asked Questions

My Device Doesn’t Switch On

An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery. We can diagnose a range of issues and replace only what's needed to be.

My Touchscreen Doesn’t Work

Many touchscreens won't work if the device has been a victim to a heavy fall or if the device has previously been 'repaired' and a genuine screen wasn't used in the replacement. All our replacement parts come with a 6 month warranty.

Flushed My Phone Down the Toilet

That was a bit silly, wasn't it? Some believe putting the device in a bag of rice will solve all your problems. But this isn't true and sometimes the damage has already been done.

What Happens if You Can’t Fix My Device?

If we can't fix your device we will get in touch with you to discuss your options. We can either offer you a replacement device for a cost, or we can return the device to you and refund your service charge.

Is The Postage Insured When You Send Back My Device?

Every device that leaves our store comes with a $1,000 minimum insurance cover, so rest assured you won't be out of pocket if the worst happens. We also recommend insuring the mail to the value of your phone when you send it in for repairs.

Can I Deliver My Device in Person?

Unfortunately, due to health and safety laws we cannot allow members of the public on our premises so we can only accept mail deliveries of your devices.